Privacy Policy

This Privacy Policy describes how Jointsglowvital ("we", "us", or "our") collects, uses, and protects personal information when you visit jointsglowvital.world or use our bodyweight master class services. We operate from 1 Bondi Rd, Bondi Junction NSW 2022, Australia.

Information We Collect

We may collect the following types of information when you interact with our website or services:

• Contact details you provide voluntarily, such as your name and email address when submitting an inquiry form.
• Technical data including browser type, device information, IP address, and pages visited, collected through standard server logs and cookies.
• Account and billing information if you purchase a membership plan, processed through our payment service provider.

How We Use Your Information

Personal information is used for the following purposes:

• Responding to inquiries and providing customer support.
• Processing membership subscriptions and managing account access.
• Improving website functionality and understanding how visitors use our content.
• Complying with applicable legal obligations in Australia.

Legal Basis for Processing

We process personal data based on your consent (such as when you submit a contact form or accept cookies), contractual necessity (when you purchase a plan), and our legitimate interest in operating and improving our services.

Data Sharing

We do not sell personal information. Data may be shared with trusted service providers who assist with website hosting, payment processing, and analytics, subject to confidentiality agreements. We may disclose information when required by law.

Data Retention

Contact form submissions are retained for up to 24 months unless a longer period is required for legal or accounting purposes. Account data is kept for the duration of your membership and a reasonable period thereafter.

Your Rights

Under the Privacy Act 1988 (Cth) and applicable Australian privacy principles, you may request access to, correction of, or deletion of your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us at info@jointsglowvital.world or +61293892581.

Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, or disclosure. No method of transmission over the internet is entirely secure.

International Transfers

Some service providers may process data outside Australia. Where this occurs, we take steps to ensure appropriate safeguards are in place consistent with applicable privacy requirements.

Contact

For privacy-related questions, contact us at info@jointsglowvital.world, phone +61293892581, or write to 1 Bondi Rd, Bondi Junction NSW 2022, Australia.